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Internet connection and speed
We recommend that our users have a downstream speed ofminimalof 2Mbit/s.
To find out your approximate flow rate, you can use specialised free websites such asSpeedTest orZoneADSL.
Network managed by your organisation: Internet access that allows the use of secure HTTP WebSocket and HTTPS protocols to our site is required. The secure Websocket protocol requires end-to-end encryption (from your browser to our servers) and there must be no intermediate decryption of this SSL stream.
Software/browser configuration
Minimum :
Web browser compatible with HTML 5.
Recommended:
Google Chrome is the recommended web browser andthe only which provides optimal navigation to the HUB.
BrowsersInternet Explorer, Mozilla Firefox and Microsoft Edge are not recommended.
The use of 2 browsers simultaneously (e.g. Chrome and Firefox) may cause difficulties in using the platform (e.g. inability to extract to Excel)
Hardware configuration
Minimum :
4 Gbytes of RAM
Recommended:
Intel Core i5 minimum CPU or equivalent
8 Gbytes of RAM
SSD Disk
Note: The HUB is also optimized for use on tablets!
Password
The respect of certain rules concerning the password allowing to secure the access to your personal space, namely :
Do not contain all or part of the user's account name,
Be at least 8 characters long,
Contain at least one character from three of the following four categories: > Upper case characters (A to Z)
> Lower case characters (a to z)
> Numbers (0 to 9)
> Non-alphabetic characters (e.g. !, $, #, %, /, [, -)
> Not identical to the last 3 passwords entered
> To be changed periodically (at most every 180 days)
Change the initial password (temporary password assigned when the account was opened) when you first log in.Please make sure there are no spaces after your login or password.
Related:Reset or change your password
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