Modification: 260115_MP
You may sometimes notice a discrepancy between 2 data extractions from your Platform, made at 2 different times. Here are the main points to check
Ensure that the period is "frozen". for the associated distribution channel(s). For example, data for Pharmacies (France) is frozen at D+5.
Check that the perimeter is identical distribution channel / geographical territory / product scope (filters) / indicator / analysis period
Some dashboards (in particular the "customisable analysis" module) include a list of the filters produced in the export (cell at top right with "filters:...").
Check that there has been noupdate on product scope :
Product integration with sales over the period analysed
Update of theproduct qualification
Example: product classified as "moisturising" then reclassified as "anti-ageing".. By its very nature, this implies movement on the data in these 2 segments.